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Many countries face a shortage of healthcare staff to care for an aging population, leading to interest in technological solutions like social robots. However, despite significant investments, these robots have not been widely adopted, partly due to healthcare staff's ambivalent reactions. An ethnographic study of the Paro robot in an Austrian hospital reveals that its animal-like appearance and interference with professional roles contribute to this ambivalence, with fellow patients also influencing its use.
Read the paper here: https://doi.org/10.1016/j.socscimed.2024.117587
Find Dr. Anna Mann's research and her publications at the Zurich Open Repository and ArchiveZORA. She works as a post-doc researcher at the SUZ and is leading the SNSF Ambizione project “(Im-)Possibilities of letting life end. An ethnography of transformations in medical practice”.
Dr. Tanja Ahlin is an anthropologist of health and technology at the University of Amsterdam.
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